FAQ
WHAT IF I SLEEP ON MY BACK?
Although Pillowblox products are specifically designed for side sleepers, we've also received feedback from some side and back sleepers who enjoy them as well! But all in all, our pillows, like the Side Blox and Cooling Pillow, are primarily for side sleepers.
CAN I WASH MY PILLOW?
The pillow should not be washed. Pillowblox pillows are made from natural latex, which is naturally antibacterial and dust mite-resistant. Only the Tencel cover (with a zipper) and the pillowcase can be washed. It’s easy to clean – just toss them in the washing machine!
WHAT MATERIALS ARE THE PILLOWBLOX AND PILLOWCASEMADE WITH?
Pillowblox Side Blox & Cooling Pillow
Pillowblox combines the best of both worlds: Natural Latex and Advanced Memory Foam, providing optimal support and comfort for the head, neck, and spine. These materials are also naturally cooling.
Bolster
Made with 100% Natural Latex.
Perfect Density for Side Sleepers: After years of research, we’ve perfected the density to ensure side sleepers enjoy ultimate comfort and support, reducing pressure on the shoulders and hips.
Pillow Kids
A child-centric viscoelastic foam core that stays fluffy.
Pillow Case
Crafted from premium combed cotton, they are the epitome of softness and cool comfort.
WHAT ARE THE PILLOW DIMENSIONS + SPECS?
Side Blox & Cooling Pillow
Length x Width: 60 cm x 30 cm
Height: 10.5 cm
Bolster
Length: 90 cm
Diameter: 22 cm
Pillowblox Kids
When folded: 30 cm x 10 cm
When unfolded: 60 cm x 5 cm
Travel Pillow
Length x Width: 30 cm x 20 cm
Height: 10 cm
Extra Layer
Length x Width: 60 cm x 30 cm
Thickness: 2.5 cm
WHAT IS A TENCEL COVER?
Tencel is a luxurious, eco-friendly fabric made from sustainably sourced wood pulp. It’s known for its smooth, soft texture and is breathable, moisture-wicking, and naturally hypoallergenic. The Tencel cover on Pillowblox products provides a soft and silky feel against the skin while also promoting a cooler and more comfortable sleep. It’s gentle on sensitive skin and is ideal for those looking for a sustainable, high-quality material.
Additionally, Tencel is biodegradable, making it a great choice for those who want an environmentally conscious option without sacrificing comfort
WHAT IS DUAL SIDE?
The dual side feature in Side Blox and Cooling Pillow offers two comfort levels in one pillow. One side is designed to be firmer for optimal support, while the other is softer for a more cushioned feel. This gives you the flexibility to adjust your sleeping surface based on personal preference or changing needs over time.
WHY IS THE PILLOW SQUARE-SHAPED?
Our pillows are ergonomically designed with a square shape to fully support your head, neck, and shoulders—especially when sleeping on your side. The structured edges and stable surface help keep your posture aligned and reduce pressure that may lead to aches upon waking.
IS PILLOWBLOX DUST MITE-RESISTANT?
Yes! Pillowblox pillows are made from 100% natural latex combined with a Tencel knit cover. The two materials that naturally promote cleanliness.
Natural latex is dust mite-resistant, anti-fungal, and anti-bacterial. Tencel is a breathable, soft-on-skin fabric that efficiently absorbs moisture. Together, they create a hygienic, comfortable sleep environment without the need for chemical treatments.
CAN CHILDREN USE PILLOWBLOX?
Pillowblox Kids is designed for users up to 150 cm tall. There’s no strict age limit, as long as the child’s height is within the recommended range. It’s smaller in size and lower in height to better support children’s head and neck alignment.
WHAT’S SPECIAL ABOUT THE PILLOWBLOX BOLSTER?
The Pillowblox Bolster is made from natural latex and features AirPulse technology, which improves airflow and keeps the bolster cool and breathable. Its firmness and density are tailored to support the body of side sleepers to provide balance, comfort, and better sleep posture.
WHAT’S THE DIFFERENCE BETWEEN SIDEBLOX AND THE COOLING PILLOW?
The main difference lies in the pillow cover material and sleeping temperature sensation
- Side Blox (Pillowblox Adult) uses a breathable Tencel knit cover, soft and perfect for daily use.
- Cooling Pillow (Pillowblox PolarCool) uses cooling fabric technology that feels up to 88% cooler than regular pillow covers. Ideal for those who tend to sleep hot or sweat at night.
Both pillows have the same shape and dimensions, and both use the combination of natural latex and advanced memory foam as the core material.
I’M TALL AND NEED A THICKER PILLOW. WHICH PRODUCT IS RIGHT FOR ME?
Side Blox and Cooling Pillow are both 10.5 cm thick, designed to fill the shoulder-to-head gap when sleeping on your side. For most tall users or those with broader shoulders, this height works well.
However, if you feel it’s still not high enough after trying, we also offer an Extra Layer (2.5 cm thick) that can be added on top of the pillow to customize the height to your liking.
HOW LONG WILL MY PILLOWBLOX PRODUCT TAKE TO ARRIVE?
All Pillowblox orders are shipped with an estimated delivery time of 2–3 business days, depending on your shipping location.
CAN PILLOWBLOX BE USED BY PEOPLE WITH BACK PROBLEMS OR PINCHED NERVES?
Pillowblox is designed to help maintain proper body alignment while sleeping, especially for side sleepers.
If your doctor or therapist recommends side sleeping as part of your recovery or treatment plan, Pillowblox can be a suitable option. For specific medical conditions such as scoliosis, herniated discs, or chronic back pain, we still recommend consulting with a healthcare professional before use.
IS PILLOWBLOX SUITABLE FOR FROZEN SHOULDER?
Pillowblox is designed to support healthy side sleeping posture, which can help reduce pressure on the shoulders. Many users with frozen shoulders have reported better sleep and less discomfort. That said, it’s always a good idea to check with your doctor or physical therapist if you have a specific medical condition.
I TEND TO SNORE. CAN PILLOWBLOX HELP?
Side sleeping is one of the most effective positions to reduce snoring. Since Pillowblox is specially made for side sleepers, it helps keep your airway more open throughout the night. While it’s not a medical cure, many users have noticed a reduction in their snoring after switching to Pillowblox.
CAN I USE PILLOWBLOX WITH A CPAP MACHINE?
Yes, absolutely. Pillowblox supports your side sleeping posture without putting pressure on your CPAP mask or hose. Many CPAP users have found it comfortable and compatible, just make sure your setup stays secure and well-adjusted.
IS PILLOWBLOX SAFE TO USE DURING PREGNANCY?
Definitely. Pillowblox is great for pregnancy, especially in the second and third trimesters when side sleeping is recommended. It provides gentle support for your head and neck, helping you sleep more comfortably. For even better support, pair it with the Pillowblox Bolster to cradle your belly and legs.